Last updated: 25 September 2026
This website is the official website of Susanna Clarke.
Your privacy is important. This Privacy Policy explains what personal information may be collected when you visit this website or contact Susanna Clarke, how that information is used, and the choices and rights available to you.
The website is intended to provide information about Susanna Clarke's books, writing, publications, events and related literary material. It is designed to collect as little personal information as possible.
1. Who is responsible for your information?
The person responsible for personal information collected through this website is:
Susanna Clarke
Email: author@susannaclarke.uk
For privacy enquiries or requests concerning your personal information, please use this email address.
2. What information do we collect?
Information you provide directly
If you contact Susanna Clarke by email, the information you choose to provide may include:
- your name;
- your email address;
- the contents of your message; and
- any other information you voluntarily include in your correspondence.
Please do not send sensitive personal information unless it is genuinely necessary for your enquiry.
Information collected automatically
When you visit a website, technical information may be processed by the website or its hosting infrastructure. Depending on the final technical configuration of this website, this may include information such as:
- IP address;
- browser and device type;
- operating system;
- pages requested;
- date and time of access; and
- technical information required to keep the website secure and functioning.
The website will not deliberately collect additional personal information merely for advertising or profiling purposes.
3. Why do we use your information?
Personal information may be used for the following purposes:
- to respond to correspondence sent to author@susannaclarke.uk;
- to maintain and operate the website;
- to protect the website against security threats, abuse or technical problems;
- to comply with legal obligations; and
- where necessary, to establish, exercise or defend legal claims.
We do not use your information to send you a newsletter.
There is no newsletter or mailing list operated through this website.
4. Our legal bases for using personal information
Where applicable, personal information will be processed under the lawful bases provided by applicable data-protection law.
Depending on the circumstances, these may include:
- Legitimate interests — for example, responding to correspondence, maintaining the website and protecting its security;
- Legal obligation — where processing is necessary to comply with a legal requirement; and
- Consent — where consent is specifically required and you have chosen to provide it.
We will not use personal information for a new purpose that is incompatible with the purpose for which it was collected without providing appropriate information or obtaining consent where required.
5. Email correspondence
If you contact Susanna Clarke by email, your message and contact details will be used to deal with your correspondence.
Your correspondence may be retained for as long as reasonably necessary to respond to your enquiry, maintain an appropriate record of correspondence, or deal with any related legal or administrative matter.
We do not use reader correspondence to create a marketing database.
6. Sharing your information
We do not sell, rent or trade personal information.
Personal information may be accessible to service providers who are necessary for operating the website or handling communications, such as website hosting, email or technical-security providers.
Where third-party service providers process personal information on our behalf, they will only be used where appropriate safeguards are in place.
Personal information may also be disclosed where required by law, legal process, or to protect the rights, safety or security of the website and its users.
The specific technical providers used by this website will be identified or reflected in this policy where appropriate once the website's final infrastructure has been established.
7. International transfers
Some technical service providers may process information outside the United Kingdom.
Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data-protection law.
The final website configuration will be reviewed before launch so that this section accurately reflects any international transfers that actually occur.
8. How long do we keep your information?
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
For ordinary reader correspondence, this will generally mean for as long as necessary to deal with the enquiry and, where appropriate, for a limited period afterwards to maintain a reasonable record.
Information may be retained for longer where this is necessary to comply with a legal obligation or establish, exercise or defend legal claims.
We do not keep personal information indefinitely simply because it has been provided to us.
9. Cookies and similar technologies
This website is intended to use only cookies and similar technologies that are necessary for the website to function, maintain security or remember essential preferences.
The website will not use advertising cookies or tracking technologies for targeted advertising.
If non-essential cookies or analytics are introduced in the future, this Privacy Policy will be updated and the appropriate consent mechanism will be provided where required.
Under UK rules, non-essential cookies generally require the user's agreement before they are placed on their device.
10. Your data-protection rights
Depending on the circumstances and the applicable law, you may have rights including:
- the right to ask for access to personal information held about you;
- the right to ask for inaccurate information to be corrected;
- the right to ask for personal information to be erased;
- the right to ask for processing to be restricted;
- the right to object to certain processing;
- the right to data portability in circumstances where that right applies; and
- where processing is based on consent, the right to withdraw that consent.
These rights are not absolute and may depend on the particular circumstances and legal basis for processing.
To exercise a right or ask a privacy question, contact:
Please provide enough information to allow your request to be understood and dealt with appropriately.
11. Security
Reasonable technical and organisational measures will be used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
No method of transmitting information over the internet can be guaranteed to be completely secure. However, appropriate measures will be taken to protect information within the website's control.
12. Children's privacy
This is a general-audience literary website. It does not knowingly seek to collect personal information from children.
No account, profile, forum or community registration is required to use the website.
13. Third-party websites
The website may contain links to publishers, booksellers, cultural organisations or other external websites.
Once you leave this website, the privacy practices of the external website will apply. We are not responsible for the privacy policies or practices of third-party websites.
You should review the privacy information of an external website before providing it with personal information.
14. Changes to this Privacy Policy
This Privacy Policy may be updated when the website, its services or applicable privacy requirements change.
The latest version will always be published on this page, together with the date on which it was last updated.
15. Complaints
If you have concerns about how your personal information has been handled, please contact:
You also have the right to complain to the UK's data-protection regulator, the Information Commissioner's Office (ICO), where applicable.
The ICO provides information about data-protection rights and complaints through its official website.
16. Contact
For questions about this Privacy Policy or about personal information handled through this website:
Email: author@susannaclarke.uk
Privacy Policy last updated: 25 September 2026